GodGotUs Online Store Terms and Conditions
1. Introduction
1.1 Welcome to the GodGotUs online store. By using this Website, you agree to these Terms and Conditions (T&Cs). If you do not agree, please discontinue use.
1.2 We may revise these T&Cs without prior notice. Your continued use of the Website after changes are posted indicates your acceptance of these modifications.
2. Use of the Website
2.1 You must be 18 years or older or have the consent of a parent or guardian to use this Website.
2.2 By using the Website, you agree to use it for lawful purposes and refrain from any unauthorized or harmful activities.
3. Supply of Goods and Services (in line with ECTA)
3.1 Under the Electronic Communications and Transactions Act 25 of 2002 (ECTA), our Website enables electronic transactions for purchasing goods and services.
3.2 Contact Information: For inquiries, contact us at [Insert contact email] or [Insert phone number].
3.3 Goods and Services: The Website offers various goods and services available for purchase and provides an interface to interact with us.
3.4 Complaints and Disputes: We are part of the Consumer Goods and Services Ombud Scheme. If you have a complaint or dispute that is unresolved within 15 business days, you may refer the issue to the Ombud for further assistance.
4. Ordering, Payment, and Delivery
4.1 Orders: Orders are only confirmed once payment is received. We reserve the right to cancel or refuse an order for reasons including stock unavailability or payment issues.
4.2 Payment: All payments are securely processed. By paying, you confirm you have read and accepted these T&Cs.
4.3 Delivery: Delivery costs and timeframes are shown at checkout. We aim to meet estimated delivery times but cannot be held liable for delays due to unforeseen circumstances.
5. Returns and Refunds (in line with CPA)
5.1 Returns: Under the Consumer Protection Act, you may return goods within 7 days of receipt, provided they are unused and in original packaging. Certain items may be excluded from return due to hygiene or safety concerns.
5.2 Refunds: Refunds are processed once returned goods are received and inspected. Refunds will be issued to the original payment method, excluding delivery fees unless the item was faulty.
5.3 Defective Goods: If goods are defective or not as advertised, you may return them for a replacement or refund, in line with the CPA.
6. Limitation of Liability
6.1 While we take all reasonable steps to ensure the accuracy of Website information, we cannot guarantee it is free from errors.
6.2 GodGotUs is not liable for any damages, losses, or liabilities incurred from the use or inability to use the Website, except as required by South African law.
7. Privacy and Data Protection
7.1 We value your privacy and comply with the Protection of Personal Information Act (POPIA). For more on how we collect and protect your data, please see our Privacy Policy.
8. Governing Law
8.1 These T&Cs are governed by South African law, and any disputes will be resolved in South African courts.